Scan the QR code to install our Web app to manage your appointments from your mobile phone
Our Web app in your mobile phone can help you to
Manage your appointment online
Check your upcoming appointment
We might be unable to answer your call as we’re currently busy with treatments.
Please send us a text with your full name, ACC number (if applicable), email address, main health concern, and your preferred date and time to this number.
(ENGLISH/MANDARIN CHINESE/中文普通话)
We require a minimum of 24 hours' notice for any appointment cancellation to allow time to reallocate your appointment to another client.
If you cancel within 24 hours of your appointment or fail to attend a booked appointment, we reserve the right to charge a cancellation fee of $65.
Paid for TCM treatments through our online booking system are non-refundable, if you cancel within 24 hours of your appointment, or fail to attend a booked appointment.
Refunds will be provided where required under New Zealand Consumer Law and directly refunded back to a client’s bank account.